There are no compatible drivers for this device. The drivers for this device are not installed. However, the 2 drivers I needed were already installed on my own laptop, but my mouse still wouldn't work.Īttempted to have a look at my USB receivers, as they both have yellow warning signs on them and report the following message: The list below is the things I have tried, but nothing has worked, so if anyone else has any other suggestions please feel free to help! I'm begging!!Ĭhanged the USB port (used all 3 available to no effect)Īttempted to download Logitech options, but it states "Unifying receiver not found"Īttempted to go to programme manager on my laptop and update the driver for the mouse, but the mouse doesn't even show up under "Mice and other pointing devices" - the only thing is shows is the original Synaptics touchpad that came with the laptop.Īttempted to transfer the drivers manually from my boyfriend's laptop, as the mouse seems to work fine on there. However, I have had nothing but problems since trying to install it. So I got a brand new wireless Logitech M171 mouse this week and the instructions simply stated to plug in the USB dongle and the mouse should automatically connect and work.
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